Gaming Application Case Study

The client's app and website were experiencing significant performance issues including slow operation and frequent crashes. These issues prevented management from obtaining timely reports and were hindering growth. A single server was handling all requests, creating bottlenecks under a daily load of 10 million requests. Reports were generated from LOG/HISTORY tables and were inaccurate due to data inconsistencies, and the platform needed to integrate new game providers without additional infrastructure.

We leveraged our SQL Server optimization expertise as an immediate short-term fix, then developed a comprehensive long-term strategy. We identified modules that could be decoupled and deployed separately, distributing the load across multiple servers. AWS Load Balancers were introduced to manage traffic more effectively. We discovered and fixed data inconsistencies by optimizing the database schema — normalizing it for transactional operations and de-normalizing it for reporting, which improved report accuracy and reduced data load. Subsequently, we integrated 10 additional game providers onto the platform without requiring any new infrastructure.